Updated: 9th November 2021

Boardertown is committed to the health and safety of our team, customers, and community. We are continuing to operate as per Ministry of Health guidelines. Please see below for the status of our stores and online ordering. For all customer service queries, please email

All stores

All stores are now open. Please sign in using the Covid-19 Tracing app or using the manual contact tracing form at the store. Face masks are compulsory for all customers over 12 years old and social distancing should be maintained.

Click here for our store hours.

Online Orders

Our online store is continuing to operate normally. Orders will be shipped in normal timeframes but please allow an additional 2 – 3 days for delivery due to additional safety measures put in place to ensure the safety of our team and couriers.

Contactless Delivery

Online orders placed during Level 2, 3 & 4 will be delivered using contactless delivery.

Click & Collect & Phone Orders

Click & Collect is available at all stores.

Items available in store will be ready for collection within 24 hours. Orders shipped from our warehouse or other locations may take 3 - 4 days to be available for collection.

If you have any questions regarding your order please email us on

Our first priority is the safety of our team, customers and community. As per Ministry of Health advice, Boardertown has strict health & safety measures in place including physical distancing, hygiene standards and contactless delivery.

Thank you for your ongoing support. Stay well!

The Boardertown Team.

© Boardertown 2022