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Updated: 27th January 2021

Boardertown is committed to the health and safety of our team, customers, and community. We are continuing to operate as per Ministry of Health guidelines. Please see below for the status of our stores and online ordering. For all customer service queries, please email

Auckland Stores

Due to the recent outbreak of Covid-19 in Auckland, we are once again required to close our Auckland stores to in store customers until Sunday 7th March 2021 in line with direction from the Ministry of Health and for the safety of our staff and customers.

Our Auckland stores will be open for contactless Click & Collect and phone orders. Orders can be placed online or by calling 0800 4 BTOWN.

Tauranga, Christchurch & Queenstown Stores

Our Tauranga, Christchurch and Queenstown stores will continue to operate under Level 2 restrictions. Please observe social distancing guidelines when visiting our stores.

Online Orders

Our online store is continuing to operate normally. Orders will be shipped in normal timeframes but please allow an additional 1 – 2 days due to additional safety measures put in place to ensure the safety of our team and couriers.

Contactless Delivery

Online order placed during Level 2 and Level 3 will be delivered using contactless delivery.

Contactless Click & Collect & Phone Orders

Our Auckland stores are offering a contactless Click & Collect service. Please place orders online or by calling 0800 4 BTOWN. When your order is ready, our team will contact you to let you know and advise you of the safety protocols in place to collect your order.

If you have any questions regarding your order please email us on

Our first priority is the safety of our team, customers and community. As per Ministry of Health advice, Boardertown has strict health & safety measures in place including physical distancing, hygiene standards and contactless delivery.

Thank you for your ongoing support. Stay well!

The Boardertown Team.

© Boardertown 2020